What if you could deliver 10× more personalized outcomes—without hiring a single additional CSM?

More Accounts = More CSMs?Break That Cycle.

Enable Customer Self‑Service Success with
AI Customer Success & Account Managers.

How Cast Agents Scale Post-Sales.

Personalized AI Presenter

Creates and presents personalized business reviews, onboarding moments, and executive updates.

AI Presenter Voice Q&A

Your customers and partners interrupt the AI presenter anytime with questions — and get grounded answers from your CRM, customer success, support, product telemetry, analytics, and knowledge bases.

Full Lifecycle Agents

Drives onboarding, adoption, value realization, and next-best actions by account and contact.

Feedback Intelligence

Captures feedback, summarizes themes, and turns customer signals into actionable insight.

Renewal Intelligence

Powers renewal operations and renewal intelligence with AI-presented business reviews, account signals, stakeholder alignment, and next-best actions.

Revenue Growth Agents

See risk early and catch opportunities while they’re still warm. Cast turns business reviews into next steps — renewal confidence and expansion pipeline at scale.

In-App & Inbox Delivery

Delivers guided experiences inside the product and via email so they reach stakeholders where they already work.

The treadmill won't fix itself.

The squeeze is real — and the usual fixes don't close it.

Customer expectations are rising while budgets and teams aren't. One-to-many digital CS falls into the gap.

Broadcast digital customer success
Productivity AI for your team

Reaches everyone, lands on no one.

Broadcast email and generic campaigns create digital dead zones, not relationships. Every account gets the same message — so no account feels seen.

Speeds the team, not the coverage.

Productivity AI makes your CSMs faster — but coverage stays flat, and the accounts you can't staff stay unstaffed. A faster team still can't reach more customers.

Both fixes work on your side of the relationship. Neither one shows up for the customer.

Neither fix breaks the cycle.

How Cast Works?

Cast.app connects to and learns from every system in your stack and your products, then automatically cleans, transforms, and enriches that data in real time. Using hyper‑personalized variables, code snippets, and AI‑generated prompts, it instantly produces and presents tailored websites, slide decks, forms, emails, SMS, and in‑app content at unlimited scale.

‍Watch a presentation: How Cast works?
‍
How It Works

Security and Trust

Cast.app is built for the most security‑conscious enterprises—no LLM leaks, replication-free full data protection, and strict compliance. With SOC 2 Type II, SOC 3, GDPR, and WCAG 2.2 AA certifications, Cast not only meets but exceeds industry standards for privacy, accessibility, and continuous auditing.

Read security article: LLM Masking Does Not Work.

Your Competitive Advantage when using a Customer-focused AI

Cast.app isn’t CS platform—it integrates seamlessly with every CRM, CS tool, data warehouse, your products, any custom APIs, and knowledge bases.

Unlike team AI copilots that boost CSM productivity by 20% (“copilots” are table stakes), Cast.app is true Autopilot AI—dedicated AI CSMs that operate independently and scale themselves for 17×–40× ROI.

Cast Autopilot for your business includes a CoPilot for your customers, named AMA (Ask Me Anything). It is voice enabled and can pull up slides to provide immersive experiences.

Informed by a deep analysis of 2.2 million minutes of anonymized customer-success conversations (~800 Gong, Chorus, and Zoom recordings, shared by enterprise partners), Cast preempts churn quarters in advance and surfaces expansion opportunities via built-in benchmarking and rolling-ROI insights. Your data grounds answers — it is never used to train our models.

AI CSMs employ proven psychological techniques—social proof, loss aversion, goal framing—to engage every persona, driving adoption, retention, expansion, and advocacy with zero added headcount.