AI-generated and AI-presented presentation with Embedded Next-Gen AI Agents
Connect with and learn from all your products your customers use, your entire tech stack including CRMs, 1st and 2nd generation CS platforms, that is, products your teams use, and any database or 3rd-party product with an API using Cast native and universal connectors.
Transform, clean, and enhance incomplete, missing, and bad data on the fly using a combination of rules-based and AI generative technologies.
The AI agent creates personalized presentations and websites for every user at every account for every segment.
It also generates prompts, AI summaries, playbooks, individualized campaigns, emails, texts, and generative forms.
The AI agent publishes presentations on your customer portal for active users of your product.
It also delivers presentations to inactive users, primary executives, and out-of-reach decision-makers who rarely log in, via email and text.
The AI agent presents insights directly to your customers, tying insights to actions that drive usage, adoption, revenue growth, expertise, and referrals.
Your customers can interrupt an AI agent, ask questions, and get detailed account- and user-level answers.
The AI agent learns from all your products, 3rd-party products, and any product with a RESTful API.
Instead of customer-facing teams handling every customer interaction, AI agents interact with your customers directly, taking over 80% of the tasks.
Teams are brought in for empathy, new challenges, expertise, and customer relationships.