Chat Today!Customer expectations are surging—they want instant, personalized insights, and they won’t wait. Their attention span is dropping.
Budgets are tight, teams are stretched, and every new account piles on pressure to hire.
One-to-Many Digital Customer Success Keeps Falling Flat.
Chat Today!
Chat Today!
Cast.app isn’t a CRM or a CS platform—it integrates seamlessly with every CRM, 1st‑ and 2nd‑gen CS tool, data warehouse, and custom API.
Unlike team AI copilots that boost CSM productivity by ~17–30% (“copilots” are table stakes), Cast.app is true Autopilot AI—dedicated AI CSMs that operate independently and scale themselves for 17×–40× ROI.
Cast Autopilot for your business includes a CoPilot for your customers, named AMA (Ask Me Anything). It is voice enabled and can pull up slides to provide immersive experiences.
Trained on 1.67 million minutes of real customer‑CSM conversations (640 Gong & Chorus recordings), our models preempt churn quarters in advance and surface expansion opportunities via built‑in benchmarking and rolling‑ROI insights.
AI CSMs employ proven psychological techniques—social proof, loss aversion, goal framing—to engage every persona, driving adoption, retention, expansion, and advocacy with zero added headcount.