1. Growth and Revenue Engine
Every touchpoint you have with users and executives throughout their journey with your product—including Digital Business Reviews, Updates, Return on Investment reviews, and Onboarding Status Overviews—serves as Your Secret Growth and Revenue Engine for growing and preserving revenue at scale.
Business reviews at the account level can often be overlooked. Your customers seek actionable information, status updates, and strategies to maximize both ROI and strategic value.
However, when done correctly, business reviews can be your secret engine for accelerating growth and preserving revenue. By making each review relevant to the specific needs of each persona, you ensure its effectiveness and impact.
2. Enterprise-Grade Onboarding & Enablement
Accelerate Customer Value Realization
Cast.app offers enterprise-grade onboarding that includes: Late-stage Prospect Pre-onboarding, Customer Account Onboarding, Customer User Onboarding, New Customer User Hire Onboarding, Re-onboarding, and Off-boarding.
3. Personalized Learning & Recaps
More Personal than human-led. More scalable than LMS
Cast.app offers Personalized Learning, Relearning, and Recaps, that unlike LMS-based solutions do not shift the onus on learner.
4. NPS, CES, OSAT, 𝛿4, Polls & Generative Forms
Your customers want to help you improve your products and services.
Cast.app supports relational NPS (11-, 5-, 2-point, and custom Likert scale), 7-point CES scale, new Product Market Fit (PMF), Product Efficiency Delta 4 Index, OSAT (Customers and Partner overall satisfaction), Promoter Referrals, and custom polls. You can also collect data using generative forms, that are purchase aware.
5. Partner & Stakeholder Accountability
Reselle, Partners, and Stakeholder Accountability, Success, and Satisfaction.
Cast.app supports partner success to keep your partners accountable with NRR reporting and partner sales funnels.