Automated Digital CSMs combine data from
all your data sources including CRM, CS, Data warehouses, and spreadsheets, to generate
personalized and interactive Digital Business Review video presentations and
digital hub pages for every persona at every customer, consistently & continuously.
On your behalf, Digital CSMs,
present and
explain customer insights, tie them to actionable recommendations,
drive onboarding, adoption, and retention, and
influence expansion and referrals.
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