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cast.app/jobs

About Cast.app

Cast.app is humanizing Digital Customer Success by automatically generating personalized videos, slide-decks, and podcasts effortlessly from customer data, at scale.

We help Customer Success teams proactively demonstrate realized value to their accounts, leading to stickiness, renewals, growth, and expansion.  

We make CS a profit center — by automating revenue growth using recommendation-driven sales actions taken directly within the Cast videos.

We are starting with CS and Customer Experience.  Eventually, we can help every adjacent market where we can package a virtual presenter with the presentation.

We are trusted by Google, Comcast, Pure Storage, Notion, and other customers.

Why join us?

• Founded by repeat entrepreneurs with successful exits.

• Practical AI company with SaaS profit margins.

• Backed by VCs with modern Enterprise SaaS and AI/ML thinking. Our VCs include: Array Ventures, New York Venture Partners, Soma Capital, Leonis Capital, Techstars.

• Backed by prominent angels: Jason Warner, CTO of Github at Microsoft; Mickey Alon, CTO of Gainsight; former head of CS at Slack; Mike Hutto, SPGlobal Executive Director, Salesforce VP of partnerships and alliances, several a16z angels, execs from Girls Scouts, Autodesk, Egnyte, Merrill Lynch, Barron Capital, Black Diamond Capital, Tornado Capital, Wasatch Capital and several more.

Working at Cast

We believe the best way to succeed as a team is to be transparent, have two-way feedback, and promote a culture of innovation that values and rewards risk.  We are driven by first principles, logic, common sense versus formalized policies.

We are young, dynamic, and fast moving. And regardless of how big we become we will always value strong ideas versus who they came from.

Here are two quotes that describes us.

“Culture is simply a shared way of doing something with a passion.”
– Brian Chesky, Co-Founder, CEO, Airbnb
“Customers will never love a company until the employees love it first.”
– Simon Sinek, author, Start with Why

Diversity and Inclusion

From day one we wanted to have diversity in our company and yes including the cap-table and board! Our lead investor and board member is Shruti van dyke Gandhi of Array Ventures. The CMO of Girls Scouts is also an investor.

Also, take a look at our product advisory board at: https://cast.app/cast-product-advisory-board. We think building a strong company means having a naturally diverse team.

We are obviously an equal opportunity employer and we have diverse investors and board members. We were part of Techstars and our batch was the most diverse group of entrepreneurs.  We are more focused on what we can do together versus as where you come from and who you identify as.

Perks & Benefits

WORK FROM HOME

We are a Covid company. During Covid we are all working from home. After we are all vaccinated and it is safe for all employees, we will continue working from our offices at least a few days a week.

PET FRIENDLY

We love pets and hope you do too. Elektra (a 2 ½ year old brown Labrador Retriever) and Romi (1 ½ year old Golden Retriever) can't wait to meet your pets.

FLEXIBLE HOURS

As long as there are some common hours for collaboration, we are flexible with hours worked. We are focused on productivity versus what hours or the day we work. Customer-facing teams (that means everyone in a product-led-growth company) will have to accommodate customer requests on the east coast.

COMPANY RETREATS

We can't wait to hit the slopes in Tahoe or the beach in Half Moon Bay.

OTHER BENEFITS

• 401(K) CONTRIBUTION

• HEALTH INSURANCE

• LGBTQ+ FRIENDLY AND WELCOMING

• PRIORITIZES DIVERSITY IN HIRING

• TEAM ACTIVITIES

• MATERNAL/PATERNAL LEAVE

• BEAUTIFUL OFFICES

• WORKSHOPS/CONFERENCES

Why Starups?

• Work with a startup where you can make a real difference.

• Solve several problems for several people. Work broadly on different challenging problems, instead of a highly verticalized domain.

• If you're passionate about what you do, and don't mind doing whatever it takes to succeed, we are right for you.

SENIOR SOFTWARE ENGINEER (TS/JS)

San Francisco, Remote

What You'll Do

  • Build new user-facing features with beautiful and scalable UI components.
  • Deep think and collaborate with founders.
  • Implement complex React components ranging from drag & drop to virtualized rendering of large data collections for Cast Designer.
  • Write native javascript code for lightweight Cast Viewer.
  • Work closely with founders, deep-think, design, and implement products and features.
  • Enhance the quality of our SVG animations, real-time AI avatars, and our scene narration editors.
  • Improve application performance.
  • Redefine best-in-class software development processes so that we can build useful products.
  • You prefer functional and typed Javascript and Python, mono-repo, pushing code to production daily.
  • Engineers own the technical future of the applications including designer and player.

What We're Looking For

  • Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates.
  • Proactive mindset: You don't wait for status updates and are comfortable asking for help when you get stuck.
  • Shipping quality user interfaces: You can work with others to build and maintain quality user interfaces for a big audience, using Web technologies like HTML, LESS/CSS, native JavaScript, and React.
  • You have a deep understanding of browser JavaScript (including the DOM and platform APIs). Comfortable digging in with React, architecting CSS, and orchestrating animations with Greensock.
  • Thrives on bringing ideas to life. Takes pride in crafting innovative solutions with polished user experiences while possessing a keen eye for design, accessibility, and well-structured code.
  • Mastery of the frontend: Strong development & debugging skills, understanding of design/architectural patterns and core web technology, experience working with Typescript, knowledge of the latest web security practices.

You'll stand out if

  • You're proficient with Typescript, Greensock, SVG Animations.
  • You have solid HTML & CSS, web fundamentals
  • You're well-versed in modern API Designs (JSON 1.1) REST.
  • Experience with build systems like webpack.
  • Experience with designing highly efficient web applications (B2B SaaS a plus).
  • Experience and preference for frontend unit & integration testing and TDD best practices.

How to apply

Send an email with your linkedin profile or resume to jobs a.t. cast.app

SENIOR PRODUCT DESIGNER

San Francisco, Remote

What You'll Do

  • Own the design as the first Product Designer.
  • Full-stack product design. Including interaction and visual design.
  • Take broad concepts and ideas and turn them into something functional and valuable for users.
  • Think deeply about software creation. Distill a complex problem space into simple solutions.
  • Most importantly, design products that provide continuous value with multiple AHA moments at every stage, from before the customer buys the product, to adoption, to expansion, and beyond.
  • Use Figma and Adobe to collaborate and iterate on designs with teams, Cast product advisory board, and customers.
  • Record and maintain product screencasts with voiceovers.
  • Design to minimize end-user thinking when using the product.
  • Create ready-state designs that require near-zero configuration on the end-users part.

What We're Looking For

  • You will own the Cast Design Language System: Work with and maintain the Design Language System.
  • You will own research and usability: Conduct and own user research and usability tests.
  • You have a deep empathy for customers and users.
  • You have a customer growth mindset: A mindset that onboarding starts before signup and continues after the purchase.
  • Adept with product-led growth principles and know its shortcomings.
  • You can explain the "why" behind your designs to users and stakeholders.
  • Understand and utilize moments of value perception, value realization, and value adoption in design.
  • Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.
  • Customer advocacy: Advocate for the customer and follow user-centered design principles.
  • Stay Current: Stay current with UX, Design, and no-code trends
  • Create detailed designs: Create flow diagrams, wireframes, prototypes, and detailed visual design.

You'll stand out if you have

  • Proficiency in Visual Design
  • Proficiency with SVG Animation and CSS
  • Proficiency with Adobe Illustrator and SVG editing
  • Proficiency with Lottie Animations

How to apply

Send an email with your linkedin profile or resume to jobs a.t. cast.app

DEMAND & LEAD GENERATOR

San Francisco, Remote

What You'll Do

  • Demand Generation: You will shape the audience's perspective, so they are more likely to consider Cast.app.
  • Lead Generation: Generate and manage your leads.
  • Qualify Leads: Connect with your prospects, understand their needs, explore if Cast.app is the right fit.
  • Self-serve close: Direct qualified leads to self-serve signup or pass strategic prospects to the sales team.
  • Digital Marketing: Drive organic and paid campaigns across all channels: email, SEO/SEM, blogs, social media, influencer, and events.
  • Community Management: Participate in communities, be helpful, and find leads in Cast and other's communities.
  • Brand advocacy: Establish a strong brand voice on all public and private channels.
  • Schedule and manage weekly zoom demos for large audiences.
  • Schedule and manage one-on-one zoom demos for strategic prospects.
  • Participate in the company Product Advisory Board.
  • Record and share 60-second videos for social media and community channels.

What We're Looking For

  • You have an affable personality that blends well with an innovative and vibrant start-up.
  • Your ability to adapt easily to new situations and eagerness to learn/contribute is contagious.
  • You are confident when demoing the product and in conversations with customers.
  • Ability to communicate product value and recognize opportunities.
  • You are willing to expand your comfort zone.
  • You are assertive, persistent, persuasive, and above all, an excellent listener.
  • You are smart and confident in building successful customer relationships and overcome objections/rejections easily.
  • You are an excellent wordsmith and have excellent verbal and written communication skills.
  • You are inspired to succeed.

You'll stand out if

  • You can close customers.
  • You are a natural on social media.
  • Proficiency with Adobe Illustrator or Canva.
  • Proficiency with Lottie Animations.

How to apply

Send an email with your linkedin profile or resume to jobs a.t. cast.app

Explain 1:1
Explain customer data and more using each user's account data.
Simplify to drive actions
Deliver easy-to-understand actionable reports.
Best time to drive action?
Right after a convincing explanation and
right within the Cast.

Let's get in touch.

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