Customer RETENTION

Scale retention by providing continuous value to all accounts.

Share business value your product or service provides continuously — using short 3-minute personalized video updates at a cadence of your customer's choosing — for ALL your accounts, not just the top-paying or strategic ones every quarter during a quarterly business review.

Humanize your automated value-driven communications.

DoorDash value reporting and upgrade recommendations

See DoorDash’s Usage Report of SaaS Magic prepared on behalf of Customer Success Manager Amy Layton. The Cast shares key metrics, provides an ROI narrative, and recommends upgrading to a higher tier to save on overage costs.