Cast provides both measurable value and outstanding return on investment to B2B companies. By automating customer success, businesses are seeing returns of 30x ROI while driving adoption where traditional platforms failed.
Cast is revolutionizing pre-boarding, onboarding, account management, and customer success sentiment at HPE (Hewlett Packard Enterprise).
In a recent move, HPE displaced long-standing vendors to adopt Cast, delivering value where others fell short—without requiring a single additional headcount.
Percy Rose revealed an astonishing insight regarding their previous solution: with only 12% CSM adoption and an end-customer adoption rate of 50%, the overall effective adoption was a mere 6%.
By integrating Cast’s AI solutions, HPE overcame this barrier. Cast directly engages HPE’s users, executives, and decision-makers—going well beyond 100% adoption to transform engagement and value delivery.
At Pure Storage, Cast’s AI agents provide a stunning 30x ROI, adding $1.6M annually to the bottom line from just a single use case.
Laura McCarthy, VP of Global Customer Success & Services, emphasized how Cast has transformed their customer success strategy, driving significant revenue growth through automated, personalized engagement that scales.
Earlier I sat down with Warlito Talagtag, to look at how Cast adds $1.6M annually dollars to their bottom line and providing them a 30x return on investment. Read the full article here.