Together we can.

cast.app/jobs

👋 Backend Developer Python+Flask (2022)

🌉 Remote

Build a world-class, easy-to-use, and powerful automation tool to scale Customer Success and Revenue expansion, targeted towards business users.

Core Job Requirements

  • 3+ years of software development experience building large-scale enterprise software or SaaS products targeting business users.
  • Experience in Python and Flask, SQL & NoSQL database, and distributed computing with asynchronous tasks.
  • Experience with Node.js is a plus.
  • Experience with one of the cloud infrastructure provider from AWS, GCP, or Azure.

Job Requirements

  • Extensive knowledge of engineering processes, structural design, and system optimization.
  • Participate in all stages of the software development lifecycle, contributing to and taking ownership of key production services
  • Provide guidance on technology choices, architecture design, and development patterns.
  • Translate product and market requirements into designs that align with mid and long-term goals for the product and technology evolution.
  • Participate in daily standup calls with the development team and founding team.
  • Regularly participate in code reviews.
  • Respond to problem escalations and resolve critical production issues.
  • Use best practices to help us optimize for developer productivity, reliability, and scalability.
  • Experience working with frontend technologies is bonus

What We're Looking For

  • Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates.
  • Proactive mindset: You don't wait for status updates and are comfortable asking for help when you get stuck.
  • Shipping quality user interfaces: You can work with others to build and maintain quality products.
  • Thrives on bringing ideas to life. Takes pride in crafting innovative solutions with polished user experiences while possessing a keen eye for design, accessibility, and well-structured code.

You'll stand out if

  • You're well-versed in modern API design.
  • Experience with designing highly efficient web applications (B2B SaaS a plus).

How to apply

Send an email with your LinkedIn profile or resume to dickey a.t. cast.app

About Cast.app

  • Cast turns Customer Success and other customer facing departments into profit centers.
  • We automate revenue growth and help scale Customer Success.
  • Even the strongest Customer Success teams can only serve a small percentageof their accounts effectively. Cast empowers them to serve 100% of the account base using Automation, Personalization, and Growth and Revenue recommendations.
  • Our customers (Google, Pure Storage, Comcast, Aruba, and others) see a 8x - 40x increase in ROI.
  • Cast customers can generate & deliver personalized & interactive presentations directly from data that are meticulously presented by a bot.
  • We are uniquely positioned to reach executives and users, with account- and role-personalized content directly to their phone and email.
  • We are starting with CS and Customer Experience.  Eventually, we can help every adjacent market from fin-tech to insurance to healthcare where the combination of a virtual presenter and personalized presentation can help automate revenue growth.
  • Our technology is patented with additional patents in the work.

Why join us?

  • Founded by repeat entrepreneur with successful exits.
  • Practical AI company with SaaS profit margins.
  • Backed by VCs with modern Enterprise SaaS and AI/ML thinking. Our VCs include: Array Ventures, New York Venture Partners, Soma Capital, Leonis Capital, and Techstars.
  • Backed by prominent angels: Jason Warner, CTO of Github at Microsoft; Mickey Alon, CTO of Gainsight; Rav Dhaliwal, former head of CS at Slack; Mike Hutto, SPGlobal Executive Director, Paul St. John, WW VP Sales Github; Kanwar Saluja, COO RingDNA, Salesforce VP of partnerships and alliances, several a16z angels, execs Autodesk, Egnyte, Merrill Lynch, Barron Funds, Black Diamond Capital, Tornado Capital, Wasatch Capital and several more.

Working at Cast

  • We believe the best way to succeed as a team is to be transparent, have two-way feedback, and promote a culture of innovation that values and rewards risk.  We are driven by first principles, logic, common sense versus formalized policies.
  • We are young, dynamic, and fast moving. And regardless of how big we become we will always value strong ideas versus who they came from.
  • Here are two quotes that describe us.

“Culture is simply a shared way of doing something with a passion.” – Brian Chesky, Co-Founder, CEO, Airbnb

“Customers will never love a company until the employees love it first.” – Simon Sinek, author, Start with Why

Diversity and Inclusion

  • From day one we wanted to have diversity in our company and yes including the cap-table and board! Our lead investor and board member is Shruti van dyke Gandhi of Array Ventures.
  • Also, take a look at our product advisory board.We think building a strong company means having a naturally diverse team.
  • We are obviously an equal opportunity employer and we have diverse investors and board members. We were part of Techstars and our batch was the most diverse group of entrepreneurs.  We are more focused on what we can do together versus as where you come from and who you identify as.

Leadership Principles

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Anything is Possible - Practice Kindness

Perks & Benefits

  • During Covid we are all working from home. When it is safe for all employees, we will continue working from our offices at least a few days a week.
  • We love pets and hope you do too. Elektra (a 2 ½ year old brown Labrador Retriever) and Romi (1 ½ year old Golden Retriever) can't wait to meet your pets.
  • As long as there are some common hours for collaboration, we are flexible with hours worked. We are focused on productivity versus what hours or the day we work. Customer-facing teams (that means everyone in a product-led-growth company) will have to accommodate customer requests on the east coast.
  • We can't wait to hit the slopes in Tahoe or the beach in Half Moon Bay.
  • We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences.
  • We offer 401(K) contributions, and health, vision, and dental insurance.

Why Startups?

  • Work with a startup where you can make a real difference.
  • Solve several problems for several people. Work broadly on different challenging problems, instead of a highly verticalized domain.
  • Years from now, you will tell war stories and accomplishments as the Company’s founding employees.
  • If you're passionate about what you do, and don't mind doing whatever it takes to succeed, we are right for you.

Together we can.

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