Automated Digital CSMs take over 75% of the mundane and tedious tasks from human CSMs, elevating them to consultants so they can focus on building relationships and solving new problems.
Automated Digital CSMs generate
and digital hubs
for every customer persona.
customer insights tying them to actions that drive
onboarding, adoption, retention, revenue, and referrals. They also answer account-specific questions via the Ask Me Anything feature.