Grow & Preserve Your Revenue on Autopilot.

Automate your Customer Success.
Drive onboarding, usage, & adoption.
Minimize account & revenue churn.
Influence renewals & revenue expansion.
Stream referrals from promoters.
Scale without scaling teams.

With AI Agents for Account Management & Customer Success.

Elevate humans to focus on new challenges and customer relationships,
while AI Agents take over 75% of routine tasks.
🎊 New: Cast.app 3.0 🎉 | How Pure Storage adds $400K/qtr & gets 30x ROI.
Accelerating Value, Revenue, & ROI for customer-first companies:

Experience 3 Experiences. Firsthand.

Present, engage, answer ad-hoc questions, and influence your users to take actions that grow and preserve your revenue. Three personalized experiences — 1 Product.

Engage and Influence Your Customers with Tech-Stack Agnostic AI and “Direct-to-Customer” Model.

Cast.app's Digital AI agent learns from your entire tech stack and products, and—just like your product—caters directly to your customers.

Scale Beyond the Limits of Linear-scaling Pool/Pod Models While Getting a Tangible ROI of up to 40x. Let's Chat Today.

Generate Everything. Engage Everywhere. Influence Everyone. Grow NRR. All From 1 Product.

Generate AI-driven personalized presentations, digital hubs presentable by CSMs, smart campaigns, AI prompts, email and text templates, and innovative generative forms.

Our AI Agent engages all users—active or inactive, including executives—across platforms, whether in-app or via text and email, ensuring messages resonate with everyone, no matter where they are.

How Customer-first Approach and Digital AI-agents Grow and Preserve Revenue at scale.

ASSIST CSMs by digitizing playbooks and taking over 75% of mundane and tedious tasks.
DRIVE onboarding, usage, personalized learning, adoption, expertise, & retention.
ENGAGE ALL personas with personalized content and recommendations.
ELEVATE Customer Success & Account Managers to focus on relationships and new challenges.
INFLUENCE renewals, revenue expansion, and referrals from promoters and the community.
CONNECT customers to digital resources, subject matter experts, account managers, and CSMs as and when needed.

Customer Testimonials

This revolutionary step in one-on-one digital customer engagement and advanced AI-driven automation not only accelerates revenue growth but also enhances customer retention and expedites value realization.
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My team and I are excited about Cast.app 3.0's 'Ask Me Anything.' With its AI-driven Digital CSMs, our customers get immediate, account-specific answers to their questions in an accessible ChatGPT style.
Carlos Quezada
Vice President, Customer Experience Strategy, Automation, & Enablement
Hewlett Packard Enterprise
Pure Storage adds $400,000 per quarter to the bottom line using cast.app Digital AI CSMs from just one use case.

We now have 10 use cases across business units, ranging from business reviews, to advanced onboarding, personalized learning, renewals, expansion, and more.
Rigo Rodriguez
Senior Global Director, Customer Success
Laura McCarthy
VP Global Customer Success & Services
‍PureStorage
The introduction of AMA by Cast.app humanizes the digital experience by replicating the interactivity that is native to in-person engagements.

We’re excited to add this element to our customer offering and believe it will be heavily utilized.
Kirsten Paduch DiChiappari
Vice President
Customer Success
vCom Solutions
Cast.app Digital CSMs have revolutionized Aruba's digital strategy, enabling us to efficiently serve thousands of customers with minimal human resources behind the scene.
Matt Harmon
Matt Harmon, Director of CX Services Operations, Automation, Enablement, & Strategy (COE)
Aruba Networks
Leveraging Cast.app's AI-driven customer success managers, Igloo achieved an impressive 86.8% reach, robust 68.4% engagement, a record 18% actions, and positive feedback. The success affirms Cast.app's essential role. An Igloo customer—motivated by the Igloo Digital Review powered by cast.app—adopted Cast.app to boost revenue from their B2B clientele.
Jonna Pedersen-Killeen
Senior Director,
Igloo Software
Cast.app allows us to share meaningful insights and recommendations to our customers, helping them understand the impact of our product through a highly engaging, customized, and seamless interface.
Jasper Sone
Chief Product Officer
Goodtime.io
Cast Personalized Learning Use cases are step up from LMS systems and have been perfect for providing personalized, just in time materials to our first time six-sigma lean leaders. 

Pure Excellence saves 150 hours per customer annually.
Christine Hawkins
Director Global Pure Excellence & Personalized Learning
Pure Storage
Cast.app enables us to automatically deliver customer insights to all stakeholders with relevant recommendations based on how their data is trending. It is the most powerful tool for helping our customers be successful at scale.

With Cast.app AI Agents, RouteThis stands out for its exceptional engagement rates, achieving 96.4%—three times the industry average.
Andrew Glendon
Sr. Manager, Customer Success
RouteThis
Cast.app helped double the adoption rates of the latest ControlUp product, in just six weeks.
Yair Bortinger
Head of Customer Success & Operations
ControlUp
With Cast.app, we build and deliver engaging, valuable, personalized, repeatable, highly scaleable, and actionable customer communications of highest relevance, resulting in over 6% License increase, 30% Aruba Central adoption increase, and 95% retention rate.

Engaged customers, generally bought 90% more often, spent 60% more per transaction, and get 3x the annual value!
Teresa Chu
Manager, Customer Marketing
Aruba (MIR)

One Product—Endless Possibilities for customer-facing teams.

Scale across all customer segments, maturity levels, and personas. Reach active users, inactive users, and executives.
Scale your Customer Success Program without scaling teams. Reduce CSM bottlenecks by executing playbooks directly.
Scale by getting past lagging customer health and engagement indicators.

Articles for Customer-facing Teams

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