Directionally Nudge Users to Next Best Step

Drive impactful outcomes at every stage of every user's journey.

Automate Customer Success and Account Management functions for every customer account including the long-tail.

SCALE OUT — Serve CSM-unmanaged accounts

Drive value across the account base.

For managed accounts: Cast provides CSM-ready presentations and talking points, helping save 3-8 hours per account per month.

For unmanaged accounts: Cast Virtual CSM present to the CSM-unmanaged accounts, scaling coverage to previously CSM-unmanaged long-tail accounts.

SCALE UP — SERVE Every User At Your Account

User Success ≫ Customer Success

The customer we serve is not just a business. Our customers are unique individuals with shared and uniques goals. Personalize — a user's journey and not just the customer's journey — by role, function, and interest.

Provide recommendations to each user at your account individually with a user focus instead of an account focus. #UserSuccess

This ain't your average preso!

Cast video presentations are generated from customer account data, relevant & personalized, ultralight & interactive, explained by a virtual CSM, and drive impactful customer outcomes at scale.

• Start with Zero Integrations

  

  Use Cast tables. Prove business value quickly. Then scale to over 55 sources and destinations.
• Automate Revenue Growth

  Capture sales-actions directly in your CRM as Cast qualified leads.
  
• Conditional Personalization

  Logic-driven scenes and narrations and data-driven fields, ensure a very high degree of personalization.
• Enable CS teams to deliver value to all your customers.

  
• Superpowers for CSMs

  

  Productivity for high-touch CSMs.
  
• Enable CS teams to drive what matters to you.
  

  
• People readily take action...

  

  ...when we explain one on one².
• Superpowers for Digital CSMs.

  Deliver human-like service to  CSM-unmanaged customer accounts at scale.
  
• Patented Technology.

  Cast video presentation generation technology is patented.
  
• Meet your customers where they are.

  

  Reach customers over text, SMS, email, slack, etc., and in your dashboards.
  
• Did you know?
  Video presentations are the best medium to explain?

  Users retain 65% of content when both visual & auditory senses are stimulated, versus 10% with auditory senses only¹.
  
• Capture feedback and approvals

  Capture survey and NPS feedback directly within video. Save them directly in you feedback management system.