Grow Net Revenue Retention on Autopilot.

Grow Efficiently, Save Costs, and Accelerate Time-to-value with Automated Digital Customer Success Managers.

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Automate your Customer Success.
Drive onboarding, usage, & adoption.
Minimize account & revenue churn.
Influence renewals & revenue expansion.
Stream referrals from promoters.
Scale without scaling teams.
Trusted by customers:

How automated Digital CSMs drive NRR.

ASSIST human CSMs by taking over 75% of mundane and tedious tasks.
DRIVE onboarding, usage, education, adoption, and retention.
ENGAGE customers with digital self-service resources and forms.
ELEVATE Human CSMs to Consultants and Advisors.
INFLUENCE renewals, revenue expansion, and referrals from promoters and the community.
CONNECT customers to Experts, Account Managers, and Human CSMs as and when needed.

How Cast.app Works

Automated Digital CSMs combine data from all your data sources — including CRM, CS platforms, cloud databases, data warehouses, spreadsheets, or any resource with an API — to generate personal presentations and digital hubs for every persona at every customer, consistently and continuously.

On your behalf, Digital CSMs also present and explain customer insights tying them to actionable recommendations that drive onboarding, adoption, retention, revenue, and referrals. Learn More >

View Digital CSMs Present, engage, and Influence users.

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Digital Hub

We ♥︎ our customers too.

Cast.app allows our Customer Success team to quickly share meaningful insights to our customers, helping them understand the impact of our product through a highly engaging, customized, and seamless interface.
Jasper Sone
Chief Product Officer
Goodtime.io
With Cast.app, we build and deliver engaging, valuable, personalized, repeatable, and actionable customer communications.
Teresa Chu
Manager, Customer Marketing
Cast.app allows us to not only deliver customer insights to key stakeholders automatically, but also relevant recommendations based on how their data is trending. It is a powerful tool for helping our customers be successful at scale.
Andrew Glendon
Sr. Manager, Customer Success
Cast.app helped increase our adoption rates and in 6 weeks ControlUp was able to more than double the number of customers that upgraded to our product's latest version.
Yair Bortinger
Head of CS Operations
Cast.app automates sharing personalized customer insights to execs and uses benchmarking to drive product adoption and revenue expansion. We are expanding to several use cases.
Warlito Talagtag
Sr Manager CS Automation & Analytics

One automation tool.
Endless Efficiencies for customer-facing teams.

Scale across all customer segments, maturity levels, and personas. Reach active users, inactive users, and executives.
Scale your Customer Success Program without scaling teams. Reduce CSM bottlenecks by executing playbooks directly.
Scale by getting past lagging customer health and engagement indicators.

Articles for Customer-facing teams

Read the post on maximizing business value in a declining economic climate. Read More...
NRR, NDR, GRR, NPS3.0, EGR, and more. Take a deep dive with us in this popular long form article. Read More...
Webcast — Cast Customers discuss automation-first just-in-time strategies to scale growth and revenue from existing customers. Read More...
Monica Perez (Notion) and Celia Gouveia (Wisq) join Dickey Singh to discuss Digital-led Human engagement. Read More...
Listen to Andrew Glendon explain how RouteThis gets amazing engagement. Hint: Quality over Quantity. Read More...
Exclusive conversation with Marie Alexander, who pioneered the Customer Success industry. Read More...
Customer Retention ideas from Apple, Amazon, Starbucks, Calendly, and more. Read More...
Cast receives SOC2 and SOC3 Report. Read More...
See all Articles

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