Automate your Customer Success.
Drive onboarding, usage, & adoption.
Minimize account & revenue churn.
Influence renewals & revenue expansion.
Stream referrals from promoters.
Scale without scaling teams.

Grow & Scale Revenue.
Not teams.

Autopilot Agents for Your Business. Copilot Agents for Your Customers.
AI Customer Success, Account Management, and Feedback Agents. One for Every Contact at Every Customer.
Turn Business Reviews Into Your Secret Growth Engine.
Executive Summary
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Problem Cast Solves
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How Cast Works
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Use CasesChat Today!
Leaving Money On The Table?
More Accounts = More CSMs?
‍Break That Cycle.
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Multiple Experiences. ZERO Additional Effort.
AI-Presented
Directly To Your Customers.
Preview Experience
Team-Presented
To Your Customers.
Preview Experience
Self-Success
Self-service in-app Popup
‍Preview Experience
Self-Success — In Your Product
Click below for an immersive experience.
3 Channels. ZERO Additional Effort.
Publish In-app
for active users
Deliver to execs
via email
Deliver via text
optionally
17 Spoken Languages. ZERO Additional Effort.
US English
UK English
Australian
Française (French)
Português (Portuguese)
Español (Spanish)
Italiano (Italian)
Deutsche (German)
Nederlandse (Dutch)
Dansk (Danish)
日本語 (Japanese)
हिंदी (Hindi)
中文 (Chinese)
中文 (Traditional Chinese)
Türkçe (Turkish)
한국어 (Korean)
Bahasa Indonesia (Indonesian)
AutoPilot Agents for Your Business.
CoPilot Agents for Your Customers.

AI Copilots for CSMs boost CSM productivity by 17% to 20%.

Cast is different.

Cast AI CSMs are Autopilots that engage your customers directly, at scale. Each contact gets a dedicated AI CSM, which also act as CoPilots for your customers—guiding with voice, visuals, and personalized insights.
Read the blog post...

Do More with Less.
Do More expansion. more renewals. More influence—With Cast AI Agents.

Customer Testimonials

AI CSMs lower the cost of renewals, adoption, expansion, churn mitigation, & referrals.

Laura McCarthy
VP Global Customer Success & Services
‍PureStorage
Why HPE selected AI agents - Interview
Percy Rose
Head of Digital Customer Success
GreenLake Business Unit
HP Enterprise
Kathie Sloop
Director, Customer Success
Igloo Software
Matt Harmon
Matt Harmon, Director of CX Services Operations, Automation, Enablement, & Strategy (COE)
Aruba Networks
This revolutionary step in one-on-one digital customer engagement and advanced AI  automation not only accelerates revenue growth and expedites value realization.
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With 'Ask Me Anything' and Cast AI-agents HPE's customers get immediate, account-specific answers to their questions.
Carlos Quezada
Vice President, Customer Experience Strategy, Automation, & Enablement
Hewlett Packard Enterprise
Pure Storage added over $1.6M last fiscal year to the bottom line using cast.app Digital AI CSMs from just one use case.

We now expanded to 10 use cases, and 7 business units using cast.app.
Rigo Rodriguez
Senior Global Director, Customer Success
The introduction of AMA by Cast.app humanizes the digital experience by replicating the interactivity that is native to in-person engagements.
Kirsten Paduch DiChiappari
Vice President
Customer Success
vCom Solutions
Cast Personalized Learning Use cases are step up from LMS systems and have been perfect for providing personalized, just in time materials to our first time six-sigma lean leaders. Pure Excellence EX division saves 150 hours per customer annually.
Christine Hawkins
Director Global Pure Excellence & Personalized Learning
Pure Storage
The Cast.app team has made it easy to co-create a tailored innovative solution with user-friendly technology that is widely praised by our users!
Kaycee Wallgren
Business Improvement Program Manager
Pure Storage

Tech-Stack Agnostic AI—Endless Possibilities for customer-facing teams.

Scale across all customer segments, maturity levels, and personas. Reach active users, inactive users, and executives.
Scale your Customer Success Program without scaling teams. Reduce CSM bottlenecks by executing playbooks directly.
Scale by getting past lagging customer health and engagement indicators.

Articles for Customer-facing Teams

How cast.app delivers a 30x ROI for Pure Storage
Exclusive conversation with Marie Alexander, who pioneered the Customer Success industry. Read More...
NRR, NDR, GRR, NPS3.0, EGR, and more. Take a deep dive with us in this popular long form article. Read More...
How AI Agents Supercharge B2B Growth Strategies — Product-Led (PLG), Sales-Led (SLG), Developer-Led (DLG), Marketing-Led (MLG), Partner-Led,Customer-Led (CLG), Referral-Led (RLG), Human-Led (HLG), and Community-Led
AI Agents that generate presentations, present insights, tie them to actions, and answer questions.

Evolution Of AI Agents From Simple Rules-Based Support AI Agents To Game-Changing Next-Generation RAG-less extensible agentic AI Agents
"Early Indicator Of Future Success" Jensen Huang, Nvidia CEO

Leading, Lagging, and Vanity Metrics
Cast receives SOC2 and SOC3 Report. Read More...
See all Articles

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